Rental Manager

Job Summary

The Rental Manager is responsible for managing regional rental operations across multiple branches while ensuring a consistent and positive experience for both internal teams and external customers. This role will require travel to branch and customer sites to support execution, drive compliance, and maintain strong relationships.

Responsibilities

• Manage day‑to‑day rental operations across an assigned region
• Travel to branch locations as needed to oversee execution and operational consistency
• Visit customer sites to support service delivery and resolve rental‑related issues
• Serve as a key contact for regional rental customer experience
• Review and approve rental contracts for accuracy and compliance
• Ensure required documentation is complete (agreements, POs, COIs)
• Approve discounts within limits and protect rental margins
• Ensure all delivered rental equipment across the region is billed on time
• Monitor open contracts for missed or delayed billing
• Identify and address idle or underutilized equipment regionally
• Execute fleet transfers, reassignments, and redeployment
• Review service costs charged to rental and investigate variances
• Supervise, train, and coach rental coordinators
• Audit CRM activity to ensure clean opportunity progression
• Act on customer feedback to improve satisfaction and retention

Qualifications

• Experience in rental operations, equipment rentals, or multi‑location operations
• Strong understanding of contracts, pricing, and billing
• Leadership or supervisory experience
• Willingness and ability to travel throughout the region
• Strong communication and relationship‑management skills
• High attention to detail in a fast‑paced environment

Ideal Candidate

Execution‑focused with strong regional ownership

• Comfortable interacting with customers and branch leadership
• Process‑driven and decisive
• Strong cross‑functional collaborator

Compensation Range

$78,000-85,000 + per year plus incentives. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.